Ready to ship in 3-5 business days
Green Envy Cosmetics are made fresh to order. Usually orders are shipped within a 2-5 days. Please check the shipping time when you making a purchase. Most of out orders are shipped by USPS, even the orders from Canada. . This is because we want to offer cheaper shipping prices and Canada Post is very expensive. Orders from BC and AB are shipped by Canada Post. If there should be any delay in shipment or if a product is temporarily out of stock we will notify you right away. If you order more than one item and one or more of your items are back ordered, your in-stock item(s) will be held until your back ordered item(s) become available.
Please verify that you have the correct mailing address before placing an order. If a customer has entered incorrect information, they are responsible for additional postage to resend it. If an item is returned to us for any other reason it is up to the buyer to repay shipping fees to have it resent. If you choose not to have it resent we can refund you the cost of the items, but not the original shipping fees.
We are responsible for your new purchase until it reaches the post office. After that, it is completely out of our control.
We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info.
In the case that your shipment is lost or damaged in transit; you are responsible to file the claim with the carrier that the package was shipped.
Refunds will only be issued once products are returned to us by the shipping company.
Your satisfaction is my number one priority. If any of my products do not meet your expectations please feel free to contact me at firstname.lastname@example.org
In purchasing our products, please plan on using them and incorporating our skin care into your daily regime. The products are fully handcrafted in small batches so you’ll always receive a fresh product.
If you have any questions or concerns , contact me at: email@example.com
I want you to be 100% satisfied ! :)